Key Findings

How did ferry service disruptions affect respondents? 94% harmed; 3.8% neutral; 2.2% benefited.

Percent of responses indicating harmful, neutral, or beneficial effects of ferry service disruptions (447 responses).

The EDC recently launched a survey to determine economic and social impacts to San Juan County residents, from recent Washington State Ferries service disruptions.  Initial findings show that most residents responding to the survey reported negative impacts.

Key findings from the survey:

  • Half of San Juan County residents and businesses responding to the EDC’s survey reported losses of $600 or more from summer 2021 ferry disruptions; some lost many thousands of dollars.
  • 447 participants from San Juan County responded to the survey.  Of those, 94% reported negative impacts from ferry disruptions, 2.2% reported positive impacts, and 3.8% reported neutral impacts.
  • People reported that disruptions impacted access to critical medical appointments including chemotherapy, surgeries, and prenatal visits (318 people, 71% of respondents).
  • Disruptions prevented many people from getting to and from work (137 people, 31%).
  • Some respondents expressed fears about island children being left on the mainland overnight after school events.
  • People reported losing opportunities to visit family, and to support and be with loved ones who were in crisis, at the end of their lives, or at memorial services.
  • Tourism business owners, crushed by closures last summer, reported large losses from ferry disruptions and noted that long-term damage may have been caused to our region’s reputation as a destination.
  • Other businesses, such as farmers, builders, truckers, and grocers, reported large financial losses and stress on employees and clients, as well as spoilage of produce and suffering of livestock.
  • San Juan County has been inequitably impacted by outages as it is the only county served by WSF without alternative road-based egress.

San Juan County government and Council members, and Washington state legislators for the 40th District are currently working with Governor Inslee’s office to determine short-term mitigation initiatives to reduce impacts to residents from ferry outages.  In addition, local legislators, the EDC and other entities are striving to find long-term solutions to the current ferry service crisis.

The EDC will post further information as data are further analyzed. For key findings as pdf, click here.

Percent of respondents reporting different types of negative impacts: Getting to medical appointments or other medical destinations: 71%; Family visits: 55%; Groceries I wanted to purchase here were not available: 54%; Leisure travel: 47%; Other essential activities (e.g., college visits, supply runs): 47%; Other items I wanted to purchase here were not available: 40%; Work travel: 31%; Getting customers or products here for my business: 27%; Other business activities (e.g., parts procurement): 22%; Contractor travel: 12%; Prescriptions I needed here were not available: 11%; Shipping products to the mainland: 8%; Educational reasons: 8%; Unclassified: 2%

Percent of respondents reporting different types of negative impacts (462 respondents; includes a handful from non-SJC zip codes). Many respondents reported multiple effects, hence percentages do not add to 100.

Original Post

Calling all islanders!   The EDC invites input from businesses, residents, on WSF service disruptions.

Washington State Ferry arriving in Friday HarborPlease help the EDC to tell WSF and WA state legislators how our lives and livelihoods were affected by recent ferry service disruptions. We need your stories and data to advocate for our most important transportation link – take the survey here: https://forms.gle/uzXU6vy3tujUyuSR9.

The EDC invites island business owners, workers and residents to participate in this survey.  Anecdotal information and data derived from the survey will be used to better understand economic and other impacts from ferry service disruptions, and will allow us to advocate for our most important transportation link.

For more information, please contact the EDC at info@sanjuansedc.org or 360-378-2906.

Photo credit: “Washington State Ferry into Friday Harbor” by J.C. Winkler is licensed under CC BY 2.0, photo from CreativeCommons.org.